Parking Services privacy notice
To be able to serve you effectively City of Lincoln Council need to be able to collect, hold and use your personal data.
Who we are
This privacy notice explains how City of Lincoln Council (CoLC) uses information in the course of our work in making decisions about parking. This work includes:
- Making decisions and providing advice on parking issues.
- Administration of appeals
- Responding to complaints
How we get your information
We get information in different ways – it is most commonly supplied to us directly. We also receive comments, representations, allegations and questions via email, letter, and through our website.
What we do with your information?
To allow us to make investigations, responses or decisions individuals must provide us with some personal data (e.g. name, address, contact details).
How we share your information
We do not sell your information to other organisations. We do not move your information beyond the UK. We do not use your information for automated decision-making.
We will sometimes need to share the information we have with other parts of the Council for investigative or enforcement reasons.
Redaction
We operate a policy where we routinely redact the following details before making forms and documents available.
Personal contact details – e.g. Telephone numbers, email addresses, signatures
Sometimes we might decide it is necessary, justified and lawful to disclose data that appears in the list above. In these circumstances we will let you know of our intention before we publish anything.
If you are submitting information that you would like to be treated confidentially or wish to be specifically withheld from the public register, please let us know and soon as you can, ideally in advance of submitting the application. To discuss this, you may contact City Services on the details included to the right of this page.
Retention
We process many different types of information according to our retention policy. A brief summary of how long we keep things before they are destroyed:
- Representations, letters, general correspondence – 4 years.
Complaints and problems
Making decisions on some parking issues are matters of public record. However if you think we have got something wrong or there is a reason you would prefer to something not to be disclosed please ask us by contacting City Services.
You also have the right to request access to your information, to request that it be rectified if incorrect, to object to or restrict its processing and to its erasure in certain circumstances.
If you want to know more about your rights relating to the personal information we hold about you or you have a complaint regarding the way we have handled your personal information please contact our Data Protection Officer using the contact details to the right of this page.
If you need to make a complaint specifically about the way we have processed your data you should in the first instance use our corporate complaints policy available on the website. If we fail to respond properly, you can direct your concerns to the Information Commissioners Office.
