Report a repair
You can report a scheduled (100-day) repair for your home online.
Please do not use this service for priority (1-day) or urgent (3-day) repairs, as this may delay your repair being fixed. Report these repairs by phone.
01522 881188
If you suspect you have a gas leak, report it immediately to the Gas Emergency Service
0800 111 999
What happens after you report your online repair
Our Customer Services team will contact you within 3 working days to book an appointment. We will arrange your appointment for a date that is convenient for you, in line with our scheduled repairs programme.