Ending your tenancy

Key things to remember once ending your tenancy

Gas and electricity

If you pay for gas and electricity on a prepayment card or key, leave the card or key inside the property. The card or key is linked to the meter in your home and will not work anywhere else.

You must make sure you do not owe any money for gas and electricity when you move out. You are liable all energy you have used, and we will charge you for any costs we have to pay to settle any outstanding bills or debts.

We will change your energy supplier to British Gas when you give us notice that you are ending your tenancy. We do this to make it easy for the next tenant to set up their energy account when they move in. If you receive a letter from British Gas at your new home, this is normal. 

You must get a Gas Safe engineer to safely disconnect your gas cooker and any gas fire that you own. If your home has a gas fire that we own, you do not have to disconnect this. 

 

Keys

Lock your home when you leave, and hand all your keys including any windows, shed, garage and communal entrance door keys or fobs into City Hall.

 

Meters and Water

Make a note of your meter readings and give these to your gas and electricity supplier. This will stop you being charged for energy after you have moved out. 

Tell Anglian Water you are moving so they don't charge you after you've moved out. Turn off the main supply stop tap when you move out, to stop any damage from leaks or burst pipes.  This is very important in cold weather.

 

Council Tax

You must contact the council tax team to tell them you have moved out and give them your new address.  We will not do this for you.

Call 01522 881188

Tell us you have moved

 

Mail

You can arrange for your post to be redirected to your new address through the Post Office. The Post Office will charge you for this service.  

If you don’t redirect your post, we will not keep any letters sent to your old address. 

 

Phone and cable or satellite TV

Tell your service provider that you are moving.

You will need our permission to put up a satellite dish if you are moving to another City of Lincoln Council home. We may not give permission if you are moving into a flat.

You must change your TV licence to your new address, even if you are entitled to a free licence.  You can do this at a Post Office or online.

 

Others you should tell

Contact your insurance companies, bank, building society and all other companies you have contact with.

If you claim any other benefits paid by the Department of Works and Pensions, you must contact your local office to tell them your new address.

 

If you rent a council garage

You only need to give us one week's notice to end a garage tenancy. You must do this using a Garage Licence Agreement Notice of Termination form, and you must pay your garage rent until your tenancy ends.

Please hand your garage keys in by midday on the Monday your garage tenancy ends and clearly mark them as 'garage keys’.

For more information or if you want to keep your garage after your move, call

01522 873848