Financial advice and support
See what financial assistance is available during the cost of living crisis
Benefits and Money Advice
We help provide confidential advice regarding your money, welfare, and benefits. For further information please see the City of Lincoln Council Benefits and Money Advice pages.
Citizens Advice
Citizens Advice offer free, impartial advice on debt, benefits, employment, and housing problems. They can help households make sure you're getting all the support they are entitled to. Advice Line on freephone 0800 1448848 (Monday - Friday 9am to 5pm).
Help to Claim
If residents have lost their job or seen reduced hours, they might be eligible for Universal Credit. Many in-work households do not claim as they do not know what they are entitled to.
Help to Claim is a service to help people in the early stages of a Universal Credit claim. Support is available on freephone 0800 144 8444 (Monday to Friday 8am to 6pm).
Information on Universal Credit, advance payment, and the migration from 'legacy benefits' is available at understandinguniversalcredit.gov.uk
Clockwise Credit Union
Credit Unions help people save money and can offer affordable loans. They are an alternative to loan sharks and pay-day lenders and can help people avoid problem debt. find out about Clockwise credit union or call them on 03301755792
NHS Prescriptions and Health Costs
Some people are eligible for free NHS prescriptions, dental treatment, eye tests and help with other NHS costs including transport to appointments.
Turn 2 us
Turn2us is a national charity providing practical help to people who are struggling financially.The Turn2us Grants Search can help you look for funds that might be able to give you a grant or other types of help.
Money Advice & Pensions Service
Government funded debt advice, budgeting tools and money advice is provided by the Money and Pensions Service.
Money Helper offers free, impartial help with money online, over the phone on 0800 138 7777 or on WhatsApp on 07701 342 744.
Debt Advice
You can access free, confidential, regulated debt advice through Step Change Debt Charity or call them on 0800 138 1111.
You could also contact National Debtline by webchat or call them on 0808 808 4000 (Monday to Friday 9am - 8pm and Saturday 9:30am - 1pm).
In Lincolnshire, Citizens Advice organisations deliver telephone and face-to-face debt support as part of national commission. This can be accessed locally through Debt helpline 0800 240 4420 (Monday to Friday 9am - 5pm).
Help for households
Countries around the world are facing rising goods and energy prices, inflation and cost of living pressures after the pandemic and matters such as the unrest in Ukraine.
We know people are worried so the government is offering help for households. See what cost of living support you could be eligible for on the Government help for households webpages