Investigation of an Odour
Judgement of whether or not an odour constitutes a nuisance can take time, especially if the occurrence of the odour is unpredictable and only apparent for short periods of time.
The following relevant factors are taken into consideration during an investigation:
- Offensiveness of the odour
- Intensity of the odour
- Duration of exposure to the odour
- Frequency of the odour exposure
- Tolerance and expectation of the exposed subjects
If a resident makes a complaint, the Council / Housing Association will endeavour to ensure the complainants’ details remain confidential, but this cannot always be guaranteed. The council may not always be able to cease the behaviour.
Any person making a complaint of a noxious odour, will be expected to provide written evidence, as well as supporting investigations. This may also include providing written statements, and if action progresses to court, then to be prepared to be a witness to the impact of the odour.
For further information, please contact the Public Protection and Anti-Social Behaviour Team.